For all jobs a no-obligation quote will be offered based on the specification provided by the Client, except for regular Clients where an agreed hourly rate may be used instead. A deposit of half of the quote may be required before work commences, with the remaining half payable once the work is complete.
Websites will be tested in the most popular web browsers at the time and built to respond appropriately on tablet and mobile devices when necessary.
Ultimate responsibility for ensuring the accuracy of all content lies with the customer. For large print jobs, it is strongly advised to get a proof made first.
Invoices will be sent on the twenty-eighth day of each month or the last weekday before it, and due before the next – unless agreed otherwise.
Payments can be made by bank transfer (preferred), cheque, or cash.
Statutory interest will be added monthly to late payments – this is eight percent plus the Bank of England base rate per year.
Use of existing work may be refused and completion of further work may be put on hold while an invoice remains unpaid after its "due by" date.
Hours worked are still payable. For fixed price jobs, the amount payable will reflect the current proportion of completeness. The customer may receive a reduced bill depending on the circumstances.